Frequently Asked Questions

FAQS 2017-03-05T23:05:10+00:00
Is Knotwood decking suitable around pools and in coastal areas? 2017-03-16T23:08:20+00:00

Knotwood decks are suitable around pools and in coastal areas. All you need to do is upgrade the fastening screws to stainless steel and you may find the frequency of cleaning needs to be increased to remove the salt from sea spray. For more information refer to our “Care And Maintenance” page in the menu bar.

What is the slip resistance of Knotwood? 2017-03-16T23:01:58+00:00

The slip resistance rating of Knotwood varies depending on the coating selected. The buyer is required to ensure sealer selected for Knotwood achieves the slip resistance classification suitable for the application. For decking boards installed in high slip areas e.g. swimming pools, it is recommended to use a sealer with slip resistance properties to achieve minimum rating of P4. Knotwood has tested in accordance with AS 4586 and SA HB 198:2014 – “Guide to the specification and testing of slip resistance of pedestrian surfaces” for selected standard paints and sealers. Refer to the National Code of Construction (NCC) for further details on slip resistance requirements for ramps, landing and stairs.

When does the finish need to be refinished? 2016-09-15T03:03:08+00:00

With Knotwood, you never have to paint, stain or oil it, saving you time and money.

Is there touch up for scratches? 2016-09-15T03:02:24+00:00

Yes, contact your local installer or dealer to purchase.

Does the decking get hot? 2016-09-15T03:01:52+00:00

Yes, in direct sunlight the decking will be warm. Aluminium dissipates heat faster than any other material and tests have show Knotwood aluminium decking to slightly cooler than traditional wood, composites and ipe.

Does it scratch? 2016-09-15T03:01:03+00:00

If mistreated anything will scratch but it is the most durable exterior finish available to date.

Is it expensive? 2016-09-15T03:00:33+00:00

Pricing is comparable to a composite or quality hardwood, with long term savings because of its low maintenance.

How long will knotwood last? 2016-09-15T03:00:03+00:00

We offer an industry leading warranty to guarantee your Knotwood will last, see our Warranty page for full details. Read More…

How is the wood grain applied? 2016-09-15T02:59:13+00:00

The process involves the physical reaction between special inks and a polyurethane or polyester powder coating. Under controlled conditions of heat and pressure, photographic images are absorbed directly into the powder coating.

See making Knotwood under resources / knotwood / making knotwood.

Can I do it myself? 2016-09-15T02:58:31+00:00

Yes any homeowner or contractor can do it, please view our instructions pages under resources / install guide.

What sizes does it come in? 2016-09-15T02:53:25+00:00

We have many profiles and sizes available, please view the Knotwood catalog under resources / contractor resources / documents.

Can you colour match? 2016-09-15T02:52:56+00:00

Yes we can, minimum quantities are required. Contact your closest Knotwood office for more information.

Whats your lead time? 2016-09-15T02:51:11+00:00

Catalogue items are stocked globally, lead times vary if you require non stocked items, please contact your local installer or dealer.

Do you install? 2016-09-15T02:48:15+00:00

No we don’t, we only manufacture the aluminium, however we have trained certified installers in your area please click the “where to buy” button to find your closest installer.

Can you help me quote? 2016-09-15T01:08:35+00:00

Residential or commercial, big or small, we will gladly assist you with the systems and materials required. We have offices and dealers worldwide.

What screw do I need? 2016-09-15T01:07:53+00:00

Because galvanic corrosion happens when dissimilar metals come into contact with each other we prefer using a hardened self tapping aluminium (aluminum) screws these are recommended for for coastal conditions. If you are not exposed to constant salt air you can also use self tapping galvanized steel screws.